“No” is not an instructive way to change your dog’s behavior. There are better alternatives.

I move toward the table, savoring the aromas from the food on my plate. I sit down and take the first bite of my juicy hamburger. Suddenly, someone screams, “No!”.  I momentarily stop, confused and a little intimidated. What is the person trying to tell me? Am I sitting in the wrong seat or at the wrong table? Was the hamburger supposed to be for someone else? Is there something wrong with the burger? Maybe it’s dripping and staining something important? Perhaps it’s not even about the burger but something else entirely. What am I doing wrong? Is the disapproval even meant for me at all? I’m not sure what to do.

Depending upon the person yelling and the tone of their voice, I might stay confused, become upset, frightened or angry, or just ignore them if I’ve heard it enough times and it makes no sense.


Imagine how your dog must feel when he frequently hears you yell, “no” in his presence. He has no idea what you’re upset about, but if he’s have heard it enough and it’s followed by punishment (whether verbal or physical) he will become stressed and perhaps look guilty without even understanding his mistake.

As you can see, “no” is not very instructive. It does not tell your dog what he or she should be doing, just that you’re angry. There’s a better way. Here is how you can achieve better results and a dog making better choices.

  • Manage the environment so that your dog is less likely to do naughty or annoying behaviors;
  • Remove the reason (reinforcement) for your dog wanting to do it;
  • Train your dog to do a better, correct behavior
  • If none of the other options are viable at that moment, remove your dog from the situation so the behavior can’t continue to occur;

If you have to say “no” often, it’s not your dog that is at fault. It’s your responsibility to understand why your dog keeps making the same mistake and find a solution so that it does not regularly occur. Don’t blame, train!

For example, let’s say your dog keeps jumping on visiting friends. When it happens you quickly say, “no” and grab your dog by the collar to pull him off. Has he learned that jumping on people is not acceptable? If he keeps doing it then this is obviously not an instructive method. Probably all he’s learned is that his human is unpredictable and sometimes scary.

Your choices are managing the situation so that it does not occur, removing the reinforcement that causes your dog to continue doing the same naughty behavior, and training a different, acceptable behavior. If you can’t do those, then remove your dog from the situation so that it does not continue.


You can manage the situation by having your dog confined to a room, behind a baby gate, or on a leash at an appropriate distance when guests first arrive. You are preventing the behavior from occurring. If your dog does not continually practice a bad behavior it will occur less often.


Since your dog is reinforced by jumping (he gets attention when he jumps up, which is what motivates him to do it in the first place), your management of not giving him opportunities to jump will remove this reinforcement. Additionally, if the person he does manage to jump on ignores the dog completely by silently turning away and ignoring the dog, the reinforcement (what the dog wants) is completely removed. If the reason for the dog’s behavior is gone, the behavior will also eventually cease.



You can train your dog to not jump up by providing him with an alternative behavior. Consider generously rewarding your dog for sitting while leashed next to you. Your dog will learn that good things happen when he waits for permission to greet with all four paws on the floor. Alternatively, you could teach your dog to lie on his mat until given permission to calmly greet.


You may have used “no” (or jerking on the leash) as an interrupter when your dog is doing something unsafe or annoying. Instead of the non-instructive or intimidating method of yelling, “no” to stop your dog, consider providing clear and consistent information in a positive way.

Build a word or sound, such as a kissy sound or a fun word such as “cookie” (it’s hard to sound angry when you make funny sounds or use fun words) that you calmly give and is then immediately reinforced with treats. Eventually, your dog will associate the word or sound with something positive. When he hears your positive interrupter, he will quickly turn to you anticipating a good response. This keeps your relationship intact, builds trust and attention, and provides the behavior interruption you need so that you can choose one of the four options we discussed above.

Want to train a positive interrupter? Check out this article. It offers some good advice on how to do it. https://www.dogtrainingnation.com/dog-training/stop-bad-dog-behavior/

Your dog wants to please you. If he is ignorant of what he should be doing, it’s your job to help him learn and grow in a positive and joyful way.

Is Your Dog a Scaredy Cat?

You can help your dog change his fearful behavior.

Last week I worked with an adorable 7-month old Australian Shepherd, Bear. His concerned owner brought him to me because he is very fearful of strangers and will bark, growl and lunge when they get too close.

When the owner and Bear arrived at Lucky Dog she followed the instructions I had previously given her.  I was already sitting in the training room and I did not get up to greet either of them. I wanted to remove as much social pressure from Bear as possible, and sitting quietly helped. The owner sat down across from me and we began to talk about Bear. She let Bear off leash to explore the room. I noticed Bear’s fearfulness immediately. He stretched to inspect items around the room, lacking the confidence to get too close to unfamiliar smells and items. Initially, he mostly avoided me but any time he came anywhere near I tossed high-value food (chicken morsels) even further away from me. I did not look at, or speak to Bear initially at all. I just kept ignoring him and tossing chicken at a safe distance away from me. I was glad to see that he was able to eat because many fearful dogs will not.

Eventually, he began to relax. He chose to move closer to me, and one time put a foot on my lap to encourage me to give him more chicken.  I calmly gave him a morsel but did not pet him. Giving him time, not applying any pressure to him by avoiding interacting with him, associating myself with something desirable, and keeping him at a distance all allowed him the time and space to feel safer. I was able to begin working with him on a limited basis near his mom as we worked on strategies and behavioral tools for changing his behavior.

Many owners understandably get confused about giving a fearful dog food or comforting them. Isn’t that reinforcing the behavior? Teaching your dog to feel safer or associating something scary with something good does not strengthen scared feelings, it helps change them. Fear does not feel good and comforting your dog is not going to make your dog want to be more fearful. Even high value food or other reinforcers will not remove the instinct to protect oneself in a scary situation.

You can, however, use something of value, such as treats, to change a dog’s attitude toward the fearful situation. Let’s say you are really afraid of snakes. If there’s a snake 5 feet in front of you, me comforting you is not going to make you more fearful of the snake. But if I take you far enough away from the snake so that you were still aware of it but feeling calm and I began handing you $50 bills  you will eventually become more interested in the money than in the snake. At that safe distance you might begin to associate the snake with something super good and you would look forward to seeing it. This simplified explanation of classical counterconditioning and desensitization can work for a dog’s fears too.

I used tasty food with Bear to make him associate me, an initially scary person, with something good, but it was done in a way that respected his need for space and the time to safely form his own opinion that I was not scary.  This is Bear toward the end of the session looking less worried than he was at the beginning:

Bear Hurst

Here are some tips to help your fearful dog.

  • Understanding what your dog is afraid of is important in the process of helping him change how he feels.
  • Don’t punish your dog for being fearful. You need to change his or her feeling and punishing your dog may make it worse. You can punish away a growl but it will not change the underlying emotion. If your dog does not have a growl, the next escalation of fear might be a bite. Growling is information and indicates your dog’s discomfort with something happening. Quickly assess the situation and figure out how to change it.
  • Fear can take many forms including, growling or lunging (fight), cowering, hiding or trying to run away (flight), or shutting down and not being able to respond at all (freeze). Sometimes anxiety can cause hyperactivity such as a dog zooming around an agility field and not listening at all. Familiarize yourself with your dog’s body language that indicates he or she is afraid.
  • Try not to get anxious yourself; fear can be contagious. That means, for instance, no tightening up or jerking the leash.
  • Remove your scared dog from the situation that is causing the fear. You can create distance; limit his visual exposure such as using body blocking or a natural barrier such as a hedge or car; or change his line of sight. Pushing your dog to face his fear will not make him feel better (would sticking a snake in the face of a snake-phobic person work?) and may adversely affect your trust relationship with your dog.
  • Give your dog something else to do when he sees something (at a safe distance) he is afraid of, such as scattering high-value treats in the grass and having your dog search for them. We have several effective behavioral tools we use to help a fearful dog to modify his behavior.
  • Work with a knowledgeable trainer or behaviorist to help change your dog’s behavior. Most important, have empathy and patience because true behavior change takes time.